Information we collect
The purpose of collecting personal data is to provide you with our products and services to you, for example arranging your removal or storage.
Personal data we collect may include, name, postal address, contact numbers, email addresses, bank details, bank card details.
If you are enquiring about a removal or storage service for others you confirm that you have an authority to act on their behalf and to provide their information and you have shared this privacy notice with them.
Why we collect information:
We collect your personal information for some of the below purposes, including:
▪︎ To execute contracts
▪︎ Where there is a legal requirement for us to obtain and share information
▪︎ Where there is a legitimate interest for us to provide you with our services
▪︎ We can address you correctly and issue the contract with correct details
▪︎ We can advise our removal crew of the locations both pick-up and delivery
▪︎ We can post all the relevant documents pertaining to your contact, if required
▪︎ We can communicate with you and provide acknowledgement, booking confirmation and invoices
How long do we hold your information?
We will hold on to your information as long as it is required by us or until such time where it is legally allowed for us to hold the information.
Sharing your information:
Your information is of absolute paramount to us. We will not be sharing your information with anyone for any reason, other than the below:
▪︎ With our sub-contractors, who will be carrying out the service on our behalf
▪︎ With any legal and authorised bodies where we are obliged to disclose the information
Your rights
Since its your data you the right to request access, update, correct any incorrect information any time you want. You can request to withdraw your consent any time by contacting us.
Relying on our legitimate interest
In the event of you asking us to stop processing your data, we will continue to process if we believe there is a legitimate overriding reason for us to do so.
Complaints
At MaxiMoveLTD, we will always endeavour to assist with any issues that you may have. In the event of you not being satisfied with our responses you can make a complaint with the Financial Ombudsman Service at www.financial-ombudsman.org.uk
Cookies
These are small files which the servers pass it on to your browser when viewing a website. Cookies can be either a ‘persistent’ or ‘session’ cookies. ‘Persistent cookie will be stored by a browser and will remain until either it is deleted by the user or until its expiry date. ‘Session’ cookie are temporary files which expires at the end of each user session, i.e. when the browser is closed. It is generally accepted that all websites have cookies and all browsers accept them for a variety of reasons. You can however, reject these cookies and by doing so you will limit the browsing experience of this site. Cookies are used for a number of reasons, including, to provide an enhanced web browsing experience. It is also used to monitor the user behaviour for statistical and other marketing purposes. It is also used to offer you a range of product of services that are relevant to you.
Changes to privacy policy
We may change our privacy policy terms in the future and all changes will be posted on this page.
Contact
If you want to discuss the terms of our privacy policy please contact us on maximoveltd@gmail.com