These conditions explain the rights, obligations and responsibilities of all parties to this Agreement.

1. Our quotation, unless otherwise stated constitutes the entire agreement between the parties together with these terms and conditions but it does not include customs duties, port charges and inspections or any other fees or taxes payable to government bodies or otherwise arising from the removal or introduction of your property into or out of the United Kingdom or any other jurisdiction. We may change the price or make additional charges if circumstances are found to apply which have not been taken into account when preparing our quotation and confirmed by us in writing. These include: •You do not accept our quotation in writing within 28 days, or the work is not carried out or completed within three months. •Our costs change because of currency fluctuations or changes in taxation or freight, fuel, ferry or toll charges beyond our control. •We supply any additional services, including moving or storing extra goods (these conditions apply to such work). •The stairs lifts or doorways are inadequate for free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive is unsuitable for our vehicles and/or containers to load and/or unload within 20 metres of the doorway. •We have to pay parking or other fees, fines or congestion charges in order to carry out services on your behalf.

Addtional Information

2. If there is parking restrictions on the area, please arrange a parking suspension for the van. If a parking suspension hasen’t been arranged for our van, then the driver may request a deposit of £65 for the penalty ticket, we will send you proof via email. If we don’t get a parking fine within 6 weeks then we will refund the deposit you paid for the parking fine. 
3. Only items in boxes packed by us will be insured on our moves, as we can insure they have been packed and protected carefully enough to ensure they are in working order in your new home.
4. Should you choose to pack your own items, any items worth over the value of £50 we require at least 72 hours’ notice or warning to allow for suitable cover to be in place on the day of your move.
5. Our goods in transit insurance cover up to £10.000. For insurance purposes please provide us with a full INVENTORY LIST – list of all items you are moving including value. This is the responsibility of the customer to ensure extra insurance is arranged if required.
6. Our insurance does not cover accidental breakage of items, valuables or clothes left in Wardrobes Draws or Cabinets. All insured goods must be packed into boxes by ourselves. You are able to purchase a separate insurance for goods packed by yourselves through your home contents insurer. It is important to pack everything (i.e. garments / clothes & valuables) originally stored in your household furniture such as wardrobes, cabinets, or draws into moving boxes to prevent any damage when transporting these items in and out of your property.
7. Distance from property: it is the customer’s responsibility to ensure we are able to park our vehicle within 20 metres of the front door or building entrance. Failure to do so or failure to inform us of this not being achieved before your removal date may result in additional charges being added to your removal cost.
8. Loading with customers, should you decide to assist us, of provide your own assistance on any removal job you accept to forfit the right to any GIT(Goods In Transit Insurance Cover) of removal insurance being provided by us.
9. Customer traveling in our vehicles: should you wish to travel in our vehicles on the day of your move you will willingly forfit the right to sue us in the event of an accident as we are insured for carrying employees, NOT Customers.
10. Lift not working: instant hourly rate: on the day of your removal should your lift not be working and a quotation be provided to you on the basis of an operational lift. Your removal quotation will be instantly converted into an hourly rate job instead of any fixed price quotation previously quoted.
11. We would require a non refundable deposit of 20% of the total amount in advance to secure the booking and the balance at delivery address after the unloading of contents. We accept cash and all major UK credit and debit cards.
12. If you notice any damage, please report to a member of our team before we leave the premises, so they can make a evidence of damage for insurance purposes. Please note that if our team leaves the side and no damage has been reported we will not take responsibilities for damages.
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REVIEWS

Finley Banks
Finley Banks
2020-10-20
Verified review
Quite simply the best. Maximove have moved me many times and the last move was complicated by the gas board digging up the road in front of the flat i was moving from, with traffic lights and irate drivers it could of been chaotic but as usual these guys were incredibly cheerful, competent and swiftly moved everything without complaint. I would never dream of using any other company to move me and I would confidently recommend them thank you for yet another great move. I will continue to recommend you to friends and family as well as estate agents.
Luca Patel lu
Luca Patel lu
2020-10-20
Verified review
Maximove were a really good price and i had compared several companies. The 2 men arrived on time and were quick and efficient. They used blankets to cover my furniture and carpets, making sure they were well protected. All my furniture was moved and placed with great care. My move was only a short distance and I was still treated very well. Thank you for taking the hassle away from a very stressful event and making it an easy move.
Lotta
Lotta
2020-10-20
Verified review
Extremely professional service provided. I used them to move my parents approx. 100 miles. The team turned up promptly and introduced themselves and were very friendly. All furniture was padded and wrapped for protection. The move was smooth and efficient. Highly recommend!
Eleanor Sorenson
Eleanor Sorenson
2020-10-20
Verified review
We are moving newbies and the thought of going through this process is very daunting. Maximove Ltd were great, they answered all our queries, whether they were minor or not. On move day the chaps turned up on-time, we explained what was where and were most helpful throughout asking us questions when needed. Everything was packed with care and we hadn't quite packed everything and the chaps helped us with that. Definitely recommend them to any looking to move.
Tia Patterson
Tia Patterson
2020-10-19
Verified review
Absolute pleasure to deal with, all goods covered with professional protective covers and shrink wrap, would definitely use again! Highly recommended!
James Christian
James Christian
2020-10-19
Verified review
I can't praise the boys for moving furniture from my mums house in st Helens, very good and reasonably priced, as they had 4 different addresses to deliver to. Not an easy task but they did it with a laugh and got the job done. (with a little help from my nephew & nephew in law.) great job boys. Thankx.
Mette Mispel
Mette Mispel
2020-10-18
Verified review
Brilliant service. Both John and James were a delight to do business with. Punctual, professional and great value for the service they provide. Highly recommend.
Humberto Netto
Humberto Netto
2020-10-18
Verified review
Excellent service from John and his team. Very professional and take it all in their stride, even when plans change at the last hour. I especially like how they wrap the furniture up for maximum protection. I can't recommend them enough, many thanks.
Anthony Flora
Anthony Flora
2020-10-18
Verified review
Great service, very professional. Van was packed well and furniture wrapped with furniture protectors, so nothing was damaged in transit. Loading and unloading was quick and easy on a multistop job, and great value for money. Would recommend.
Jimmy k Neely
Jimmy k Neely
2020-10-17
Verified review
Moving house is always a stressful business, but the team at maximove were fantastic and took away a lot of the stress. We contacted this company at short notice, and moved the very next day! The following morning John and Andrew arrived to pack everything up at 8.30am and by the end of that day all our furniture and possessions were in our new house. That would be hard to improve on. The boys were cheerful and helpful throughout the day, packed things extremely carefully and worked very hard to do a good job. I have already recommended maximove ltd to someone we know who is due to move house and we would definitely use the company again for any removals, large or small.
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