FAQs
FAQs
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Common Removal Questions


To accept a quote, click on our link then select which package you desire. If you would like to accept our quote then select the package you ought then click the 'accept' button at the bottom of your screen.

We normally like a week or two prior, but we are available at short notice 24 hours, 7 days a week.

We are able to carry out your removal at any time that is convenient to you.

No! We do not charge extra for moving on the weekend.

Yes! Why not, this is one of the many qualities MaxiMove LTD takes pride in. Each and every one of your items will be placed precisely where you would like them to be placed, hassle free. Our staff will do everything necessary to make sure your entire move is trouble free.

The size of the removal crew is decided by yourself at the quotation stage. If it's a small removal its usually between One and Two men. If its a full home removal it's usually between Two and Three men. The decision depends on the amount of goods to move and the overall schedule for your move.

There are several factors that affect the time it takes to complete a removal. The obvious ones are the amount of goods and the distance they are moving. Some may be less obvious but are just as important. Simple things like having to park ten feet further from your house due to parked cars can severely change the time it takes to load or unload. Try to inform us of anything that may happen or be different on the day of your removal, even if it does not seem that important.

Yes! We provide both services for the ultimate stress-free moving experience.

Yes is the simple answer. If you do your own packing, use boxes that are a suitable size and strength. Make sure you seal all your boxes as well, open top boxes like banana boxes make it impossible to safely stack your goods in the van. If you are unsure or struggling to get suitable boxes, we can supply you with what you need.

We accept all major UK credit and debit cards.

No! You will NOT be charged fees.

There are many factors that are taken into consideration when calculating the price, distance, number of bedrooms, packing and unpacking are just some of the obvious ones. Please visit our Pricing for more details.

Unless this was agreed in the quote, all items needing to be dismantled are expected to be done and ready to move before we arrive. If agreed in the quote, our staff will carry out the dismantling and reassembly as agreed. It is essential that you say what is required at the quotation stage to allow for the necessary time and equipment to be provided.

We will empty your loft as long as it is safe to do so. The access to the loft must have a fixed staircase or ladder, be properly floored and have lighting. If any of these conditions are not met then you will have to empty the loft before the removal van arrives.

As long as there are no heavy or breakable items left in drawers then it is usually ok to leave them full. Some types of furniture like self assembly units don’t travel well and it is advised that you empty these completely. As long as the furniture itself is sturdy then items like clothing and bedding can and should be left in.

Our main locations are; Merseyside, Greater Manchester, Lancashire, Cheshire and North Wales, but we also travel the whole of the UK.

We use state of the art moving pads and prestige covers, to protect your goods whilst in transit, which it turn creates peace of mind that your items will be in the same condition when they arrive at your new destination.

MaxiMove LTD provide insurance for this kind of damage; please visit our Insurance summary for more details if this is of particular concern.

You are able to leave your clothes hanging in their wardrobes. Our team will simply transfer your clothes from the wardrobe to the wardrobe boxes.

Most households now own a large flat screen television, if you have the original box - great, if not please disconnect/take down from the wall and our team will carefully protect this for you using our specialist quilted pads, or you could always purchase boxes from our shop.

We have specialist padded sofa covers which are put on sofas/armchairs in your home before they are moved. They are like a sleeping bag for your furniture offering the highest protection during transit.

Yes we have custom made covers for your white goods. These are padded and offer the highest protection during transit.

We have custom made heavy duty bags to protect these during transit.

Our team will wrap these in blankets for you and mark fragile etc where appropriate.

Yes we have specially designed floor druggets to protect your floor and carpets where required, hallway bannisters and stairs will also be fully protected.

Common Clearance Questions


For waste licensing reasons we can not remove the following hazardous waste - Asbestos, Clinical and medical waste including syringes.

We can carry around 1.2 tons on each load. If you have lots of building rubble or heavy waste then it may have to be done in multiple loads. If you are unsure on the amount of weight you have simply complete our Request A Quote form and we'll be happy to help.

If you can't be in then it's still absolutely fine for us to come and collect the rubbish as long as we can access it. whether it be through a gate in the back garden or even better would be to leave it at the front or side of the property.

There are so many factors and variations as it depends what the waste is and how much volume you have. The best thing to do is send us pictures of the rubbish then we can give you a quote. You can find more info on our Rubbish Removals page.

Yes we hold an full upper tier waste carriers license which is issued by the environment agency. Our license number is - CBDU173095

My Account


Quote Acceptance


Having paid the initial deposit, your remaining balance is then paid directly to the our driver, generally upon completion of the job. We accept cash and all major UK credit and debit cards. Please note: You do not pay more than the amount of the quote you accept.

Insurance comes as standard with all our moves, we have £10k goods in transit and £1million public liability cover. Please read our Insurance summary for more details.

Instant Quotes